Cadgraphics.net: Safety Made Simple

Safety Made Simple

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Welcome to the Cadgraphics website. Click on any link, or call us toll-free for more information: (866) 665-2100.

Frequently Asked Questions

Contact Information

Support

Do the demands of your facility require a comprehensive level of support? Are you new to Cadgraphics, implementing a major upgrade, or working with a networked Cadgraphics system?

If so, you should purchase a technical support contract. With technical support, you can rest assured that you will get your Cadgraphics system up and running quickly — and you'll be able to keep it operating at maximum efficiency.

As a technical support contract holder, you'll be entitled to several exclusive benefits:

The Cadgraphics Toll-Free Hotline

When you purchase a technical support contract, you're entitled to free calls to our help desk. Telephone support is available between 9 a.m. and 5 p.m. central time, Monday through Friday, excluding holidays.

E-Mail Support

With a technical support contract, you'll also go to the head of the line when you send e-mail to our support department.

Emergency File Recovery

In many instances, we may be able to help you recover lost data and passwords.

Remember, technical support is available only to Cadgraphics users who purchase a technical support contract.

Support Prices

Technical Support: 30 Day Contract. Your 30-day support period begins immediately upon purchase of the contract. $400.

Technical Support: One-Year Contract, Billed Monthly. If you pay by credit card, you can make monthly payments toward an annual support contract. $200 per month.

Technical Support: One-Year Contract. Payable in advance. $2,000.

Note

Cadgraphics Incorporated reserves the right to limit each telephone call to thirty minutes and to limit each contact (telephone or e-mail) to one incident. Inquiries are limited to installation, upgrades, updates, basic usability and basic functionality.

home about us products services training support sample screens demos customers upgrades publications prices orders faqs contact

Call us toll-free:
(866) 665-2100